Concierge-Grade vacation rental management
White-glove Airbnb management in Puerto Rico, full-service setup and stellar guest care that makes hosting easy and returns truly passive.
our philosophy
three Pillars,
One promise
Every decision we make rests on three core values: design, data, and stellar experience. Supported by these three pillars, we help owners climb rankings, secure stronger reviews, and maximize revenue, all while giving them back their most valuable asset: time
stress-free hosting
a complete suite of services
turnkey
listing Setup
We manage every step of the setup process: from brand-new properties to seasoned rentals. Our team handles design, furnishings, renovations, and procurement, along with full legal and tax compliance; transforming your property into a ready-to-book, market-ready asset.
professional Cleaning
& Maintenance
Behind every glowing review is a spotless property and reliable systems. We coordinate cleaning, schedule regular maintenance, and oversee repairs — from plumbing to landscaping and pool cleaning— so owners can rest assured their property is always in pristine condition.
guest relations
& Claims management
Hospitality is at the heart of what we do. We provide prompt guest communication, personalized recommendations, and tailored concierge services. If damages or disputes occur, we take full responsibility for claims and resolution, protecting both guest experience and owner peace of mind.
interior Styling
We bring properties to life with design updates that resonate with today’s guests. From modern touches to complete restyling, we create spaces that feel unique, picture-worthy and stand out in Puerto Rico’s competitive STR market.
legal & Tax
compliance
Puerto Rico’s legal and tax framework can be complex, but we simplify it for you. We handle permits, bonds, and recurring filings. ensuring your rental remains in good standing and avoiding costly penalties.
property
renovations
Whether it’s a small upgrade or a major remodel, we coordinate renovations that add long-term value. Our trusted network of professionals ensures projects are executed to the highest standards.
the pillarstone advantage
why choose us
More than management, we offer peace of mind. Our model is built on transparency, premium guest care, and a holistic approach that guides owners from acquisition to five-star hosting.
Global Listing Exposure
We position your property for maximum exposure across all major booking platforms. With professional photography and dynamic pricing, we ensure higher guest reach and greater performance.
competitive fees from 15%
Our management rates are among the most competitive in Puerto Rico, starting as low as 15%. Our model allows us to offer premium service and white glove care without sacrificing profitability.
Turnkey
STR Setup
Starting from scratch? Through our trusted real estate partners, we help clients buy, design, and launch short-term rentals, for a complete investment roadmap.
white-glove
guest care
Every guest is a VIP. From smooth check-ins to personalized concierge services, we go above and beyond to create experiences that drive five-star reviews and repeat bookings.
the pillarstone advantage
why choose us
More than management, we offer peace of mind. Our model is built on transparency, premium guest care, and a holistic approach that guides owners from acquisition to five-star hosting.
Global Listing Exposure
We position your property for maximum exposure across all major booking platforms. With professional photography and dynamic pricing, we ensure higher guest reach and greater performance.
competitive fees from 15%
Our management rates are among the most competitive in Puerto Rico, starting as low as 15%. Our model allows us to offer premium service and white glove care without sacrificing profitability.
Turnkey
STR Setup
Starting from scratch? Through our trusted real estate partners, we help clients buy, design, and launch short-term rentals, for a complete investment roadmap.
white-glove
guest care
Every guest is a VIP. From smooth check-ins to personalized concierge services, we go above and beyond to create experiences that drive five-star reviews and repeat bookings.
guest Testimonials
five-Star stays, every time
“This is place is beautiful, clean and located in the middle of it all. We loved our stay here and will definitely be back. Host was attentive and reached out to welcome us which I thought was great. Everything was great. I love staying here because it’s easy to get anywhere and it’s right off the highway. Will be back. Thank you for everything.”
Ivone, NY | Airbnb
“This place was beautiful it felt like home away from home everything was set out so you can see it the area is the best just a stone throw from everything beach was close by they had beach chairs provided we did not want to leave they left a nice welcome for us made us feel special I will recommend here to everyone”
Sarah, IL | Airbnb
“What a great place and location! So glad we took the risk on a brand new listing. My kids loved looking at all the fish around the reef at the beach! There’s some great restaurants and coffee shops nearby. The building is very secure and beach access is excellent! Plus it’s close to El Yunque. Hope to go back soon!”
Peter, KS | Airbnb
“The apartment was nice and clean. You could here the waves so clearly especially at night. We had a wonderful time. There is a lot of cats but I found it to be common in PR. I wish it wasn’t so much seaweed on the beach. All in all we enjoyed it.”
Priscila, TX | Airbnb
“Amazing stay! The hosts were super friendly and helpful. The place was spotless, spacious, and even smelled great. Loved that they provided beach chairs and towels. The beach and pool were both just a minute away. Would definitely stay with them again!”
Pearl, NY | Airbnb
“I truly appreciate the professionalism and efficiency they’ve shown. The positive guest reviews speak for themselves, reflecting how well the place is maintained. Special thanks to the cleaning staff for their dedication keeping everything spotless too.”
Michael, NJ | Beachfront Unit
Frequently Asked Questions
I don’t have a property in Puerto Rico yet, but I would like to own a short-term rental. Can you still help me get started?
Yes. With us, you don’t need to have a property to begin your journey. We work alongside dedicated real estate partners who handle everything from acquisitions to relocation support. That means you can move from first viewing to fully operational short-term rental with one streamlined process.
My property needs repairs or upgrades before it can be rented. Can you handle that?
Yes. If your property needs work before it can compete in the market, we can project manage everything. Through our trusted contractor network, we coordinate repairs, renovations, and finishing touches, delivering a guest-ready space without you having to lift a finger.
Do you handle monthly room-tax filings?
We handle all monthly room-tax filings with the Puerto Rico Tourism Company on your behalf. You’ll never have to worry about missing deadlines or filing errors.
My property is not set up for rental yet. Where do I start?
Start with us. Our turnkey setup services cover every detail: design, furnishing, compliance, and listing setup. The best part? Our initial consultation is free. Just call us, share your property’s details, and we’ll walk you through exactly what we’ll do to open your doors to guests.
What is your pricing?
Pricing is customized to your property’s needs and market potential. After an evaluation, we’ll present a proposal and clear breakdown of fees. Our management plans start at 15% of net rental income.
I don’t speak Spanish. Can I still work with you in Puerto Rico?
Our team is fully bilingual. We bridge the language gap so you can communicate effortlessly with us, while we handle all local interactions with guests, vendors, and agencies in Spanish when needed.
more than management,
true partnership