the care of true ownership

a new hospitality standard

To treat every stay, every guest, and every detail as if it were our own; that is our philosophy. With a complete end-to-end approach, we guide owners from property acquisition to five-star guest reviews, ensuring every step meets the highest standards of business and hospitality.

Our Story

where others cut corners, we built foundations

Puerto Rico’s hosting market is full of opportunity, but also full of compromises. We saw property owners forced to choose between bare-bones co-hosting or impersonal, volume-focused management. Additionally, they struggled to navigate permits, renovations, or guest issues with little support. Our solution? Raising the bar. We built a management framework inspired by world-class hospitality brands, paired with the practical systems investors expect in mainland markets. The result is a service that turns properties into lasting businesses.

locally-owned,
Globally-Aligned

We’re proudly Puerto Rican-owned and invested in the island’s economy, but our operations are guided by the same frameworks and standards used by leading firms in the mainland U.S. and beyond. Choosing us means supporting a local business while benefiting from globally informed systems, world-class hospitality, and an unwavering commitment to excellence in Puerto Rico’s short-term rental market.

our approach

the pillars of our management

Formulated design

Great design is what transforms an ordinary rental into a memorable stay. Strategic upgrades, modern touches, landscaping and styling allow a property to lead in a submarket. At PillarStone, we focus on the details—the finishes, furnishings, and layouts that make a space stand out. Through design, we elevate properties into market-ready homes that inspire glowing reviews and repeat bookings.

market Research

Behind every strong-performing property is a strategy backed by data. We study the market, track KPIs, and move beyond guesswork to set competitive pricing, maximize occupancy, and inform on upgrades. Our approach ensures each property performs at its peak, whether by uncovering new opportunities or by strengthening its market position. With data as a pillar, your success isn’t left to chance.

Stellar experience

Hospitality is only as strong as the guest experience. With pristine turnovers to concierge-grade service, we bring the uncompromising standards of world-class brands to every stay. In Puerto Rico, that also translates to efficiently navigating local quirks such as power, storms and logistics. By prioritizing experience, we create stays that are memorable for guests and rewarding for owners.

your goals become our mission

ready to build on a stronger foundation?

book a free consultation