from property search to market standout
end-to-end
management Solutions
We handle every detail of short-term rental management in Puerto Rico. From property acquisition to daily guest care, our services are designed to give owners peace of mind, stronger returns, and a white-glove standard of hospitality that sets their listings apart.
behind every review
cleaning & maintenance
A spotless home and reliable systems are the backbone of every successful rental. We coordinate cleaning, schedule routine maintenance, and respond quickly to urgent repairs so your property is always guest-ready.
Guest-critical issues are typically resolved within hours of discovery, with a goal of no longer than 24 hours. Major, specialized repairs, may take a bit longer, but we coordinate as soon as possible to minimize downtime and protect your revenue.
For efficiency and quality consistency, we handle all cleanings and maintenance through our team. This ensures every turnover meets the same five-star standard and allows us to coordinate work quickly without disrupting operations or guest experience.
beyond management
improvements & renovations
Great design makes the difference between a good rental and a memorable one. We oversee styling, renovations, and full property stocking to create picture-worthy stays that stand out in Puerto Rico’s highly competitive STR market.
& Decor Updates
We welcome input during the initial consultation, where we align style, goals, and budget. After that, our team takes over execution to keep the project efficient and stress-free. Major design decisions are always confirmed with you, but we’ll handle details so you don’t have to.
We’re happy to incorporate your preferences. If specialized work is required, we’ll manage it as a dedicated renovation project.
If your property is already furnished and only needs a few items, then yes. And we’re happy to provide a list for you to source directly. To avoid delays, timely delivery is essential.
simplifying the complex
taxes & legal compliance
Navigating Puerto Rico’s tax and legal framework is complicated, we make it easy. From initial registrations, to permits and recurring filings, we ensure your property remains fully compliant and penalty-free.
white-glove care, every time
listing & guest management
We combine 24/7 guest support with concierge-grade hospitality to create exceptional stays. From professional listings to claim resolution, we protect your reputation while delighting every guest.
& Toiletries
& Claims Management
Absolutely. Owners can request dates to be blocked off for their own use, and we’ll ensure the calendar reflects your plans without disrupting operations.
your partner from search to success
Investment Consulting
& Property Acquisitions
Whether you’re buying your first rental or scaling your portfolio, we guide you through the entire process through our licensed real estate partners. From property acquisition to market-ready setup, we help turn investments into thriving businesses.
the pillarstone journey
our service timeline
1. discovery call
We start by getting on a call to better understand your property, your goals, and your vision.
2. Property
Visit & Evaluation
A site visit is done to assess potential, compliance, and guest-readiness.
3. Agreement &
On-boarding
We formalize our partnership with a clear contract and define the scope of work.
4. Repairs & Maintenance
Any outstanding work is addressed: appliances and essentials are brought up to speed.
5. Styling & Upgrades
From design touches to full renovations, we make your property stand out in its market.
6. Photography & listing setup
Professional photos and polished listings are crafted to capture attention online.
7. Listing Launch
Your property goes live across booking platforms. Management begins.
8. Enjoy truly passive income
Sit back as revenue starts flowing and our monthly reports keep you informed.
ready to begin?