Welcome to the website of PillarStone Property Management L.L.C. (“PillarStone,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, located at pillarstonepm.com (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. BUSINESS INFORMATION
PillarStone Property Management L.L.C. is a limited liability company registered in San Juan, Puerto Rico, with its principal business address at 1654 C. TULIPÁN STE 100.

2. ELIGIBILITY
The Site is intended for users who are at least 18 years of age. By using this Site, you represent and warrant that you are 18 years of age or older.

3. SCOPE OF SERVICES
This Site is provided for informational purposes only. These Terms govern use of the Site and do not govern our service offerings, which are subject to separate agreements. We reserve the right to update, modify, or discontinue any portion of the Site or the services we advertise, at our sole discretion and without notice.

4. ACCOUNTS
While account creation is not currently required, we may in the future offer or require account functionality. By creating an account, you agree to provide accurate information and to maintain the confidentiality of your login credentials.

5. PROHIBITED USE
You agree not to:
– Use the Site for unlawful purposes
– Attempt to gain unauthorized access to the Site or its servers.
– Scrape, copy, or otherwise extract data, text, or content from the Site without prior written consent.
– Distribute, modify, or commercially exploit any content from the Site without authorization.

6. INTELLECTUAL PROPERTY
All content on the Site, including but not limited to text, graphics, images, photographs, videos, design elements, and logos, is the property of PillarStone and is protected by intellectual property laws. You may not copy, reproduce, distribute, display, or create derivative works from our content without our prior written permission. Testimonials, reviews, or user-submitted content may appear on the Site. By submitting such content, you grant PillarStone a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for business purposes.

7. THIRD-PARTY VENDORS AND OTHER SERVICES DISCLAIMER
Certain services referenced on this Site, including but not limited to renovations, landscaping, or other specialty work, may be carried out by independent third-party contractors. PillarStone does not itself provide licensed contracting, design, or construction services. We act solely as a coordinator between clients and service providers. Availability of such services may vary and is subject to separate terms and agreements with the applicable vendors.

8. DATA COLLECTION
We may collect certain personal information, including but not limited to your name, email address, and phone number, for the purpose of contacting you regarding our services. We may also use third-party services for analytics, advertising, and other lawful business purposes. For more information, please see our separate Privacy Policy.

9. DISCLAIMERS
General Disclaimer: The content on this Site is provided for general informational purposes only and does not constitute a binding offer of services.

No Guarantee of Results: We make no guarantees regarding revenue performance, guest behavior, property outcomes, or any other results.

No Legal or Tax Advice: While we may assist with compliance matters, we are not legal or tax advisors, and no part of our services should be construed as professional legal or tax advice.

Service Availability: Services described on the Site are subject to availability and may change without notice.

Website Disclaimer: The Site is provided “as is” and “as available.” We make no representations or warranties regarding the accuracy, completeness, or reliability of the Site.

10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, PillarStone disclaims all liability for any damages, losses, or claims arising out of or related to your use of the Site.

11. STANDING & NO THIRD-PARTY BENEFICIARIES
These Terms are for the benefit of PillarStone Property Management L.L.C. and its clients only. Nothing in these Terms shall be construed to create any rights or remedies for any third party, including but not limited to website visitors who are not clients. Any claim or dispute arising out of or relating to our services may only be brought by clients who have executed a written agreement with PillarStone. Non-clients have no standing to pursue claims regarding the content or services described on this Site.

12. TERMINATION
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for any violation of these Terms or for any other reason at our discretion.

13. GOVERNING LAW & DISPUTE RESOLUTION
These Terms shall be governed by the laws of Puerto Rico. Any dispute arising from or relating to these Terms shall first be submitted to mediation in Puerto Rico. If mediation is unsuccessful, the dispute shall be resolved in the courts of Puerto Rico.

14. MODIFICATIONS
We may update these Terms from time to time. Any changes will be effective immediately upon posting to the Site, with the updated effective date indicated at the top. Your continued use of the Site constitutes acceptance of the revised Terms.

15. CONTACT US
If you have any questions about these Terms, please contact us at:
PillarStone Property Management L.L.C.
Address: 1654 C. TULIPÁN STE 100, San Juan PR 00927
Email: info@pillarstonepm.com